Google Business Profile setup and optimization

Any local trade whose customers find them on Google Maps: the business with no profile at all, the one somebody else set up years ago and nobody can log in to, and the one that is claimed but has sat still since.

For local trade work the profile does more than the website. It decides whether you appear in the map pack, what a customer sees when they tap your name, and whether they call. A profile with the wrong category, a thin service list, no photos, and no recent activity slides down and stays down, and a competitor with a tidier one takes the call.

• Claiming and verification, including recovering profiles somebody else set up
• Primary and secondary categories chosen for what you actually want to sell
• Every service listed and described, with the service area drawn to the towns you cover
• Real photos of your work uploaded and refreshed, with the ones customers respond to kept in front
• Questions answered before customers ask them, and profile messages routed to you
• Ongoing posts so the profile never looks abandoned

• Keyword-stuffed business names or invented locations; both break Google's rules and get profiles suspended
• Reviews written by anyone other than your real customers

1. 01

   Find and claim

   We locate every profile that exists for your business, including duplicates and ones set up by old employees, and get you made the primary owner.

2. 02

   Build out

   Categories, services, description, hours, service area, attributes, and photos, all set to describe the business you actually run.

3. 03

   Keep it alive

   A posting and photo schedule, question answering, and message routing so the profile stays active and Google keeps showing it.

• Your legal business name, phone, and the address or service area as you use them in the real world
• Login details for any existing profile, or permission to recover it
• A batch of real photos to start with

Claiming and verification depend on Google and can take days or weeks if a postcard or video verification is required. The build-out itself is done in the first weeks. Upkeep is ongoing.

Setup is a one-time flat fee, quoted after the free audit once we have seen your market. Ongoing work is either a flat monthly rate or a price per booked estimate, your choice. There are no dollar figures on this site because we will not quote a market we have not looked at. What you own, whatever happens.